Legal

Every policy below applies to Let’s Horaro on iOS and Android. All are effective 5 Sep 2026 and were last updated 5 Sep 2026.

1The agreement

The contract between you and Let’s Horaro.

What we collect, where it is stored, and the rights you have over it.

Cookies and similar technologies on our website and apps, and how to control them.

Community Guidelines

What is not allowed, how we moderate, and what happens if we get it wrong.

End User Licence Agreement

Your licence to use the Let’s Horaro apps on iOS and Android.

2Feature terms

Tribute & Scheduled Delivery

How time-locked messages are scheduled, cancelled, unlocked and delivered.

Credits, Payments & Billing

Credits, cash payments, pricing and billing.

AI Features Terms

How the AI features work and the rules for using them.

3Buying and delivery

Shipping & Delivery

Where we ship, the two separate schedules, customs and restrictions.

Returns, Exchanges & Refunds

What can be returned, what cannot, and your rights if something is faulty.

4Data and transparency

Data Retention Schedule

How long we keep each type of data, and why.

The categories of third parties that process data on our behalf.

Law Enforcement Guidelines

How authorities can request data, and how we respond.

5Business customers

Business Account Terms & DPA

Terms for corporate accounts, with our Data Processing Addendum.

6Notices

What our platform is not: legal, financial, medical or tax advice.

7Your account and safety

Delete your account

How to delete, what is removed, and what we are required to keep.

Child Safety Standards

Our zero-tolerance standards, how to report a concern, and what we do.